Help & FAQs

Currently we offer delivery only within UAE. We are working towards building shipping network into Saudi Arabia, Kuwait, Oman, and Bahrain. We will notify our customer once we start shipping outside UAE.

Standard shipping normally takes 1-3 days. Next day shipping is available on all domestic orders.

It's quite simple to place an order at bundlebees.store. All you have to do is add items to your cart and click the "check out" button. No account creation or registration is necessary. We simply need the information necessary to deliver your products to you quickly and easily! However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.

At the present, orders may only be placed online. However, our crew works really hard to make the procedure quick and straightforward by guiding you via chat or Whatsapp!

Everyone has occasional change of heart. After placing your order, if you decide you no longer want a product, you can easily contact our customer care staff, and they will handle the situation.

If you choose to cancel your order, we kindly ask that you reach out to us at your earliest convenience. Please note that cancellations can only be processed before your order is ready for shipping.

Absolutely! We prioritize keeping you updated every step of the way during your ordering journey. Once your order is processed, you’ll receive an email with all the details. When your items are prepared for shipment, we’ll notify you via email that your order is complete, indicating that it’s packed and ready to be passed on to the shipping company.

Relax and await our call. When we reach out to you to finalize your order, feel free to share any updates, and we’ll make the necessary changes. If you prefer not to wait, no problem at all! Just send us an email at support@bundlebees.store with the details you need to provide, or start a chat with us. Our team is ready to adjust your order according to your wishes.

If you accidentally placed an order or selected the wrong item, there's no need to stress. Simply reach out to us via email at support@bundlebees.store with the necessary details, or initiate a chat with our team. We're here to help you modify your order to meet your needs.

To view your complete order history, simply head to the "My Account" section on the website. Just log in using your username and password, then click on "My Account" to explore this section.

Your privacy is important to us, and we will only request information when it is truly necessary. The details collected during registration and purchasing help us to process your order swiftly and accurately. You can be confident that we do not keep any sensitive information in our systems – that’s our commitment!

We only sell things that we physically have in stock in our warehouse and store, unlike many other eCommerce websites. If a product appears to be backordered, it indicates that we have a backup plan to deliver the item to you as soon as possible. For confirmation of quantity orders and backorder delivery times, you can always reach our team on WhatsApp. If the product is not in backorder state, you can just relax at home for our prompt delivery service.

Absolutely! We have made significant investments in top-tier systems globally. Additionally, we do not keep any credit card details on our servers. All data transmitted between bundlebees.store and our payment gateway is secured with a Geotrust RapidSSL 256-bit SSL certificate (HTTPS). We've successfully met the rigorous compliance standards established by our bank and MasterCard to facilitate online payments.

You can rest assured that bundlebees.store will never bombard you with spam. We take your privacy seriously and adhere to a stringent policy to protect your information. Our databases are securely encrypted, and access is restricted to only a select group of employees.